Privacy policy.

At Anita Love Hair, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, how we use it, and how your data is stored — including how we use Fresha to manage bookings.

1. What We Collect
When you book an appointment, contact us, or use our website, we may collect the following:

  • Your name

  • Contact details (email address, phone number)

  • Appointment history

  • Any notes relevant to your hair services (e.g. colour preferences, allergies)

  • Messages or enquiries sent via our contact form or booking system

2. How We Use Your Information
We use your data to:

  • Manage and confirm your bookings

  • Send appointment reminders and updates

  • Respond to enquiries

  • Provide a personalised service

We never sell your information or pass it to third parties for marketing.

3. Using Fresha
We use Fresha to handle all bookings and client records. When you book through Fresha, your personal details are stored securely on their platform. You can view Fresha’s own privacy policy at www.fresha.com/privacy to see how they protect your data.

Fresha helps us manage appointments, send reminders, and keep track of client history — all in a secure and GDPR-compliant way.

4. How Your Data Is Stored
Your data is stored safely using secure systems, including Fresha. We only keep it for as long as necessary to provide our services or meet any legal obligations. If you ever want us to delete your information, just ask.

5. Your Rights
You have the right to:

  • Ask what personal information we hold about you

  • Request a copy of your data

  • Ask us to correct or delete it

  • Withdraw your consent at any time

Just get in touch if you’d like to do any of the above.

6. Cookies and Website Use
Our website may use cookies to help improve your experience, such as remembering which pages you visited. You can disable cookies in your browser settings at any time.

7. Questions or Concerns
If you have any questions about this policy or how your data is used, you can contact us through the website or speak to Anita directly at your next appointment.

8. Changes to This Policy
We may update this privacy policy now and then. Any changes will be posted here so you can always stay informed.